Fitness & Sports

Fitness Blitz

The chain needed a single digital platform: a showcase of every location, plan, and trainer for prospects, plus online self-service for existing members — with the core focus on retention and getting clients to come back.

fb.tennet.kz
Web platformMember portalMultilingualCatalog
+25%
client retention
fb.tennet.kz
Screenshot of Fitness Blitz

Context

Client & challenge

FitnessBlitz, a fitness club chain in Kazakhstan: 18 clubs across 10 cities with 24/7 access, group programs, and personal training.

The chain needed a single digital platform: a showcase of every location, plan, and trainer for prospects, plus online self-service for existing members — with the core focus on retention and getting clients to come back.

Solution

What we did

  1. 1Built the chain's web platform with a location catalog: addresses, opening hours, and a dedicated page for every club.
  2. 2Implemented a pricing section with city and club selection and 3-, 6-, and 12-month membership options.
  3. 3Created per-club trainer sections with work schedules and individual trainer pages.
  4. 4Wired up member self-service: one-click membership freeze from the member portal and QR club entry with a code from the app.
  5. 5Added Russian and Kazakh interface versions, a lead form, a testimonials block, and an FAQ section.

Outcome

Results

Client retention grew by 25%.
Members manage their memberships online — no phone calls or front-desk visits.
The entire chain — locations, prices, and trainers — lives on one platform in two languages.

Contact

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