CRM and business automation in Kazakhstan
We set up your sales so that no lead ever slips through: we implement CRM, connect WhatsApp, deploy AI agents to answer customers, and tie everything to Kaspi, 1C and payment systems. Based in Astana, working across Kazakhstan and remotely.
Focus areas
What we automate
We go after the processes where a business loses money every single day: unanswered leads, customer chats on personal phones, manual data re-entry.
Our product
QazCRM — our own CRM product
We don't implement someone else's software — we implement our own product, qazcrm.kz. It already includes what a sales team needs: WhatsApp lines for messaging from inside the CRM, an AI agent that answers customers, sales pipelines and website forms. We don't resell licenses or make money on endless "extra configuration" — we wrote the system. If your business needs a feature that doesn't exist yet, we build it into the product at the code level instead of hunting for workarounds. And here's the kicker: we run our own business on QazCRM every day. Enquiries from this very website land in it. Send one — and you'll see the system in action before you've signed anything.
AI agent
Answers your customers while you run the business
The QazCRM AI agent takes over the first line of contact: it advises customers, clarifies the details, and walks them all the way to a booking — day and night.
Answers on its own
Handles questions about your products and services and asks smart follow-ups — no manager involved.
Qualifies every lead
Creates a deal in the CRM and moves it through the funnel — with the full chat history saved.
Follows your playbook
Scenarios and the knowledge base are tailored to your business: price list, services, rules.
Hands off the hard stuff
When a question falls outside the script, the conversation goes to a manager — full history attached.
How implementation works: 5 steps
- 01
Enquiry and brief
You describe the task — through the website form or on WhatsApp. We ask how your sales work today and what hurts the most.
- 02
Process audit
We trace the customer journey from first contact to payment: where leads come from, who handles them, where they get lost. Then we decide what to automate first.
- 03
Estimate and work plan
We fix the scope of work, timeline and price. The estimate arrives within 24 hours of the process audit.
- 04
Setup and integrations
We configure pipelines, connect WhatsApp lines and the AI agent, put forms on your website, and tie the CRM to Kaspi, 1C and payment systems.
- 05
Training and launch
We train your managers and leadership, put the system into production, and stay in touch. Post-launch questions come to us — not to some vendor's help desk.
See QazCRM in action
We'll walk you through a live demo: funnels, WhatsApp lines, and the AI agent — on examples close to your business.
Budget
What automation costs
There's no fixed price list, and that's honest: configuring one pipeline and a project with integrations and an AI agent are entirely different amounts of work. The cost depends on what exactly we automate. Instead of a vague "from" figure, we prepare a concrete estimate for your task — within 24 hours.
affects the estimate
Implementation scope
How many pipelines, departments and employees we connect, and which processes move into the CRM.
affects the estimate
Integrations
Which systems we connect: Kaspi, 1C, payment services, your website.
affects the estimate
AI and automations
Whether you need an AI agent, response scenarios, and automatic actions per pipeline stage.
What implementation includes
- Sales process audit
- Funnel, field, and permission setup
- WhatsApp line connection
- AI agent and response scenarios
- Integrations: Kaspi, 1C, payment providers, website
- Team training and ongoing support
Estimate within 24 hours
free
Describe the task — we'll send the scope of work, timeline and price within a day. Free, no obligations.
Get a quoteThe difference
Why us
Product developers, not resellers of someone else's software
QazCRM is our system. We know it down to the last line of code and answer for the result ourselves — no pointing fingers at a vendor.
We adapt the product to your business
Need a feature that doesn't exist? We add it to the product. This is the moment a reseller of someone else's CRM just shrugs.
We run our own business on QazCRM
Enquiries from this website land in our own CRM. We sell a tool we use every single day.
WhatsApp and AI built into the product
WhatsApp lines and the AI agent are part of QazCRM — not a patchwork of third-party services glued together.
Astana, all of Kazakhstan, remote
We implement and support without being tied to a city: meetings, training and support all happen online.
In production
Automation that's already live
Why QazCRM over amoCRM or Bitrix24 for Kazakhstan?
QazCRM is built in Kazakhstan for the local market: Kaspi and 1C integrations, pricing in tenge, and support from the development team itself rather than a partner-integrator. The key difference: we are the product's authors. If your business needs a feature, we build it — instead of replying "the system can't do that".
How long does CRM implementation take?
It depends on scope. Basic pipeline setup and WhatsApp connection take less time than a project with integrations and an AI agent. The exact timeline is fixed in the estimate, which we prepare within 24 hours of reviewing your task.
Is WhatsApp connected officially?
QazCRM has WhatsApp lines: conversations run from inside the CRM, history is saved per customer, and dialogs are distributed between managers. We choose the connection option per project — it depends on the number of lines, the message volume and your broadcast requirements. We'll cover this during the process audit.
What can the AI agent do?
It answers customers on WhatsApp: advises on products and services, asks qualifying questions, scores the lead and moves it through the pipeline. It escalates complex questions to a manager. It runs on scenarios and a knowledge base that we configure for your business.
Is there a Kaspi integration?
Yes. We build integrations with Kaspi, 1C and payment systems. Exactly which data exchange you need — orders, payments, products — we determine during the process audit and fix in the estimate.
Do you train the staff?
Yes, training is part of the implementation. Managers learn pipelines, WhatsApp lines and customer cards; leadership learns reports and team oversight. After launch we stay in touch and answer the team's questions.
Contact
Estimate within 24 hours
Describe your task — we'll audit your processes and send the scope of work, timeline and price within a day. Your enquiry lands in our own QazCRM, so you'll see the system in action before the project even starts.
Your request lands in our QazCRM — we reply within 15 minutes during work hours.